Guest House, Hiša Robida, Črni Kal 61, 6275 Črni Kal
+386 31 494 752 ali +368 41 523 644

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Terms of Use

General Terms of use

The general terms and conditions of business www.hisa-robida.si have been prepared in accordance with Zakonom o varstvu potrošnikov (VPot),with the recommendations of the GZS.

The content of the website www.paar.si is owned by Agiluks doo, Pristaniška 3, 6000 Koper, Slovenia (hereinafter referred to as Agiluks d.o.o.) and is copyrighted. Any copying of photos and content without permission is not allowed.

General terms and conditions determine the terms of use through the website www.hisa-robida.si (hereinafter referred to as “Hisa Robida”), managed by Agiluks d.o.o. (hereinafter referred to as “the provider”). The general terms and conditions of operation deal with the operation of the online store, the user’s rights and the business relationship between the provider and the customer (hereinafter referred to as “the user” or “the buyer”). They are used for the entire site, all its content and subpages. By using the website, the user accepts and agrees with all the provisions of these general terms and conditions. The Tenderer reserves the right to change the terms without prior notice.

Information and contact details of the provider:

Agiluks d.o.o., Pristaniška 3, 6000 Koper

Telephone: 051 676 075

E-mail: nusa@paar.si

IBAN: SI56 6100 0000 9356 870 odprt pri Delavski Hranilnici d.d.

Matična številka: 6117872000

Podjetje je zavezanec za DDV

ID za DDV: SI56938420

Vpis v sodni register:

št. sklepa SRG 2012/8280,

z datumom 23. 2. 2012

pri okrožnem sodišču v Kopru.

Znesek osnovnega kapitala: 7.500€


Limitation of liability

The provider assumes no responsibility for the possible consequences of the use of the website or the content included in it. The provider reserves the right to change the contents of the Website at any time without notice and shall not be responsible for the possible consequences of these changes.

The provider strives to present the most accurate and up-to-date information that is important to the consumer, but due to the nature of online business, this is not always possible. The buyer will be informed about such changes during the processing of the order.

The provider attempts to provide the most accurate visual information about an item. Nevertheless, photographic displays of articles still need to be considered symbolic. Visual content does not automatically guarantee the properties of an individual item.In other words, because of the specifics of the online store, the product photos are digitally and graphically processed, so the provider does not rule out a deviation in the color shade of the received item. Differences in the color shade of the article can arise from the use of different display settings and the use of various devices to access the online store. Each device (computer, mobile phone, tablet) displays colors and color shades with a certain deviation from the actual state.

Protection of personal data

The provider commits that the personal data obtained will be fully stored, protected and processed by the provider and its contractors.

The obtained data will be safely kept by Agiluks d.o.o.  witch safeguards and prevent their abuse.

Buyer’s information may also be transmitted to the contractual partners of the provider, for example, provider of logistic services, but they do not store them in their collections. In no case shall the user’s information be handed over to unauthorized persons. In order to protect personal data, the user is also responsible for ensuring the security of his user name and password.

Complaints and disputes

The provider respects the applicable consumer protection legislation and strives to do all it can to fulfill its duty, i.e. establish an effective complaints handling system and identify the person with whom, in case of problems, the customer can connect to the telephone 041 262 484 or via e-mail. The appeal is submitted via the email address nusa@paar.si. The complaint processing procedure is confidential.